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Biography Per Strand

Per Strand is CEO and co-founder of the international self-service knowledge company ComAround, with over 20 years experience of implementing self-service he is one of the most experienced people in the field of self-service and knowledge. Per has Knowledge Centered Service and HDI Professional certification and he is an experienced speaker.

Also see LinkedIn profile

per.strand@selfservicesuccess.com

Biography Lena Stormvinge

Lena Stormvinge is a certified KCS Trainer with over 10 years experience, including implementing cost-effective service solutions and knowledge management strategies. Her specialty is helping organizations to better knowledge management strategies. Lena’s accreditations include the highest-level Knowledge-Centered Service certification and certified Help Desk Institute Professional.

Also see LinkedIn profile

lena.stormvinge@selfservicesuccess.com

Photos Therese Walve 2015